Patient Information Hub
Whether you’re new to Louw & Swart Physiotherapy or a returning patient, this is your space to stay informed, confident, and ready for recovery.
What to Expect at Your First Visit
We believe in taking time to listen and understand your story before jumping into treatment. Your first session includes a detailed assessment and discussion of your goals. From there, we’ll create a plan tailored to you.
Tips for your visit:
Wear comfortable clothing that allows movement
Bring any previous scans or reports (if applicable)
Arrive 5–10 minutes early to complete any paperwork
Patient History Request Form
As part of our commitment to transparency and patient care, you may request access to your treatment or medical history held by Louw & Swart Physiotherapy.
All information is handled in strict accordance with the HPCSA’s ethical rules and the Protection of Personal Information Act (POPIA) to ensure your privacy and data security.
Payments & Medical Aid
We accept all medical aids – please check your available medical savings before your first visit, as we can’t access this information on your behalf.
Private patients are welcome and can pay via EFT, card, or cash.
We also work with Injury on Duty (IOD) cases and will gladly assist you through the process.
Frequently Asked Questions
You can book an appointment directly with our physiotherapists in Kariega (Uitenhage) without seeing a doctor first. Some medical aids may request a referral letter for claims, so it’s always best to confirm with your provider beforehand.
Sessions typically last 45–60 minutes, depending on your treatment needs.
Please bring your ID, medical aid card, and any X-rays or scan reports related to your condition. Wear comfortable clothing that allows easy movement.
We treat a wide range of conditions at our Kariega physiotherapy clinic, including back and neck pain, sports injuries, post-surgery rehabilitation, joint stiffness, and headaches.
This depends on your condition and goals. Some patients feel relief after one or two sessions, while others need a series of treatments for lasting recovery. Your therapist will guide you through a tailored plan that fits your needs.
Session fees depend on your treatment type and duration. Our practice follows the recommended South African medical aid tariffs and offers transparent pricing upfront. Contact us to confirm your physiotherapy costs or check your medical aid coverage before booking.
Still have questions?
Get in Touch
We’re here to help you feel informed and at ease. Send us a message – we’ll guide you every step of the way.
Address
31 Dunn Road, Janssendal, Kariega, 6229
Hours
Mon-Thurs: 07:30 – 17:00
Fri: 07:30 – 16:00
Sat-Sun: Closed
Contact
(+27) 78 973 4387
physio@louwandswart.com